Archive for the 'Cars' Category

Submitted by: Oly Haxly

Every day repair shops, body shops, collision centers and oil change stations have to deal with a huge number of customers, auto parts, and employees.

In the current environment of high competition every organization has to keep careful records for each of the above factors to ensure stable work of the company and proper customer care.

Running an effective auto shop is the way to make maximum profit each day and to build relationships with customers. Thats why many of todays auto shop owners have automated their business processes which helps not only to save labor time, hold control of the business effectiveness of the shop but also business automation is a real opportunity to improve customer service and to increase at the same time customer return rate.

After having looked into the work processes of auto shop business the top software products available on the market were determined, here are the 7 best, in no specific order.

#All Data

ALLDATA Manage Online was developed to provide shop owners with tools to run their business effectively. Make your shop more profitable and manage your customers experience with these key features:

-Track customer histories,

-Look up the complete 17-digit VIN from a license plate using QuickVIN

– Online Parts Ordering

– Easily track and assign jobs to technicians and bays

– Print or email with parts and labor organized estimates.

Price starting from $169 monthly per computer access.

For more info visit:

AutoRepair Cloud is a cloud based all-in-one platform for running your auto shop business. It gives small and midsize businesses complete control over their auto shop business processes within an easy-to-use software solution. It helps to manage your customers, inventory, and keep track of your annual/monthly budget.

Run your business like a fine tuned machine. Manage repair orders, workflow tracking, inspections and invoicing with ease. Tech can see all important data arranged in one place, and achieve order without any effort.

Key features:

-Easy vehicle/customer management

-Appointment scheduling

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-Inspection reports, estimates and invoices

-VIN code scanner/decode

-Mobile application to shares workflow with the custome

Price: $48 monthly per unlimited number of computer stations.

For more info visit:

#R.O. Write

R.O. Writer is shop management software that improves every aspect of your business by centralizing and optimizing your activities. Our solutions help you increase profits, efficiency, and predictability.

And R.O. Writer is more than just great software. From accounting to scheduling to marketing, R.O. Writer is a complete resource that works for any size operation. The system is flexible and customizable, so its a one-stop solution that you’ll never outgrow.

Key features:

-Draft fast, easy estimates, schedule work orders and future maintenance, accept payments

– Inventory management, auto parts ordering

-Time scheduling, employee time-clock management

-vehicle / customer information tracking

Price: A representative can give a proper quote for the program after a discussion of your needs.

For more info visit:


The MaxxTraxx Editions are designed to fit your needs be that a 12 Bay three million dollar a year shop, or a fresh new owner / operator just getting your start. Read on to see what Edition fits your needs today; and know there is an Edition for your tomorrow no matter how big you want to become.

Key features:

-Repair order history, vehicle/ customer tracking

-Appointment schedule

-Electronic auto parts ordering, inventory management

-Integrated marketing tools (letters, post cards, reminders)

Price: from $59 per month and one time $99 set up fee.

For more info visit:


Mitchell 1 began in 1918 with the simple idea that people needed information to fix cars. For over 90 years, Mitchell 1 has been a leader in providing information solutions that simplify everyday tasks for automotive professionals helping make their jobs easier. Over the years, Mitchell 1s products have evolved to keep pace with industry and technological advances.

Key features:

– Billing & Invoicing

– Customer Database, vehicle tracking, service history, work order management

– Inventory Control, Parts Management

– Labor Rates, Quotes / Estimates

– Maintenance Scheduling

– VIN Decode

Price: from $119 monthly (need to sign 12-month license agreement)

For more info visit:


AutoFluent is powerful automotive business management software that gives you the user-friendly tools you need to run more cost-effectively.

Whether your focus is in auto servicing, tire sales, parts sales, or any combination of these, AutoFluent is designed to help you improve how you track and manage your customers, employees, sales, inventory and suppliers.

Key features:

-Review and search customer and vehicle information by phone , address, vehicle, invoice number of

-Customized invoices

-Email marketing automation

-Comprehensive sales reporting for profit, commission, productivity, and more

-Bar/VIN code scanning, use CARFAX data to load vehicle data with a license plate or VIN, view vehicle service history

-Labor guides from AllData, Mitchell1, Real Time Labor Guide and Moto

Price: Request a quote

For more info visit:


Since 2001, FastTrak has been designing software that increases profits and cuts costs, helping auto repair shops, tire stores and fleet service companies become more productive and profitable.

FastTrak is scalable from one to hundreds of users, single to multiple locations, and is modular. You only pay for what you need. Its also one of the few in the industry with a wireless handheld device that allows you to take orders from the car and update your FastTrak database in real time.

– Accurate inventory control

– Labor and time guide

– Email estimates, invoices and bulk emails to your customer base for more sales and customer retention

– Allows repair orders to be assigned and prioritized using a simple drag and drop interface

Price: contact for a quote

For more info visit

About the Author: Oly is a webmaster and freelance writer. She lives in central Scotland with her husband, and their well-behaved sons and their poorly behaved beagle.


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Submitted by: Todd Nash

Being a windshield replacement and repair technician is not an easy job. Like any other job, the job of an auto glass technician comes with its own set of challenges and risks. First of all, the technician should undergo training and get certified. After training , the windshield replacement Dallas company that hires him/her will conduct another round of training. That will include hands on experience with the tools that will be used on the job at the company. There are various other aspects which will be explained in detail further on in this article.

A Succinct Description of the Job Profile

Windshield replacement Dallas companies train their new technicians in both windshield replacement and repair. Down the line, the technicians can choose to specialize in both the techniques or stick to any one of them. Each and every company has their own set of rules and regulations to be followed. Also, the tools used by all the companies are not the same. Even an experienced technician should go through an induction session when he/she shifts from one company to another. The session is for familiarizing them with the tools used by the new company.

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Some companies offer only on-site services, whereas the others also have a facility of mobile service, where the technician will visit a place convenient to the customer. The repair or replacement will be performed there. The technicians will have to be ready for both on-site and off-site calls. Interacting with the customers, reporting to the company on a regular basis, facing the risks posed by the tools and time management are some of the other challenges the technicians have to face.

Interacting with the Customers

The technicians of windshield replacement Dallas companies will have to deal with customers directly. This means that their communication skills must be spot on. There might be friendly or grumpy customers. There might be people who are unsatisfied with the previous patch up done by the company, and have come back for a fix. The possibilities are endless. The technicians should interact with them in a pleasant and diplomatic manner. They should also be courteous and gracious.

Customer retention is something that each and every company will insist on. It is the job of the technician to please the customer so that they will come back to the same company in case they are in need of similar services. A satisfied customer will also recommend the company to others, which is a great way to promote the company.

Challenges Faced During Off-Site Servicing

When a windshield replacement Dallas technician performs off site repairs, he/she will have to be adaptive. Contrary to on-site repairs, where the entire array of tools is easily accessible, the technicians will have to work with the limited tools that they can carry when they work off-site. They should also be prepared to work in hot, cold, breezy, dusty or any other kind of weather. The weather, especially temperature and dust, plays a crucial role in determining the effectiveness of the windshield patch up. So, the technicians should find a way to work around that. They should also ensure that the lack of equipments and optimum atmosphere should not bring down the quality of the job.

About the Author: For more information on

Windshield Replacement Dallas


Windshield Repair Dallas

, contact an auto glass specialist at Mobile Glass Co.


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